Marketing Technology (Assistant) Manager - CRM Retail System Enhancement
Vita Green Health Product Company Limited, Hong Kong

Project Coordination:

• Lead project coordination activities, including meetings, communication, progress tracking, and timely milestone delivery.

Stakeholder Management:

• Build relationships with business users and other stakeholders, seeking feedback, addressing concerns, and aligning project objectives.

Process Improvement:

• Identify opportunities for operational improvement, working with stakeholders to define and implement optimized processes.

Documentation and Communication:

• Create clear, concise documentation and communicate effectively with technical and non-technical stakeholders.

Solution Evaluation:

• Assess proposed solutions for alignment, compliance, and operational suitability.

User Acceptance Testing (UAT):

• Coordinate and participate in UAT, defining test scenarios, executing tests, and validating system functionality.

Requirements

Experience:

• Minimum of 3-4 years of experience as a Business Analyst in the FMCG or Retail industry or 5 years of experience in CRM/marketing area
• Solid experience in system implementation/launch/enhancement .

Business Acumen:

• Strong understanding of Retail operations, Loyalty program management, and FMCG/Retail/loyalty program experience, experience in Oracle ORCE/Eloqua/Xstore experience will be an advantage
• Loyalty Program or Retail Operation system background either as a User BA or as a Vendor Specialist.

Project Coordination:

• Proven ability to coordinate and manage projects, ensuring effective communication, resource allocation, and timely delivery.

Stakeholder Engagement:

• Excellent interpersonal and communication skills to engage with stakeholders at all levels.

Analytical Skills:

• Proficient in analyzing complex business problems, gathering requirements, and proposing innovative solutions.

Documentation:

• Strong documentation skills, creating clear and concise business requirements, process flows, and functional specifications.

Adaptability:

• Quick learner, able to grasp new concepts, technologies, and business processes, excellent communication skills

Presentation Skills:

• Ability to articulate ideas, present findings, and influence stakeholders effectively.

Education:

• Bachelor's degree in Business Administration or a related field.

Benefits

• Flexible work arrangement and casual wear work environment
• Enjoy different special leaves - birthday leave, anniversary leave, examination leave amp; travel leaves
• Fun working culture with challenges to learn and grow together
• Rapid growth opportunities for strong performers
• Chance to work on cutting-edge transformation or migration projects

And more!

Job Rewards and Benefits