Customer Care ExecutiveEnsure our Customers are well taken care of throughout their Zenyum journey through resolving issues, answering enquiries and providing information to cater to our customer needs.You are a fit for this role, if you:
- Think creatively about engaging customers in delightful and new ways
- Have previously worked in Customer Service and Experience in a professional capacity (1-2 years)
- Are a natural-born-communicator and genuinely enjoy interacting with people on a daily basis, convincing them of Zenyum’s innovative approach
- Understand that personal growth is a result of self-awareness and coachability bring both to the table
- Are able to plan, execute and organise tasks effectively
- Know basic written and spoken Cantonese and English
Your benefits upon joining include:
- Join the Team of one of themost ambitious and fastest-growing startups in Southeast Asia
- Learning about all aspects of communication, building the foundation for fame and fortune
- Execute your vision for Zenyum’s best customer experience strategy across South-East-Asia
- Work with top-talent, ready to take on one of the fastest growing and most innovative sectors in healthcare
- Be rewarded with highlyattractive salary amp; growth prospects(competitive salary and commission, fast promotion track based on performance)
About ZenyumZenyum is the newest innovation in dental care. We believe everyone deserves an affordable, confident smile. We provide 3D-printed Invisible Braces, produced under the highest quality standards, to the rising Asian middle class. Zenyum matches professional dentists with cutting-edge technology and offers our patients treatment at an unbeatable cost.
We are a team of experienced internet entrepreneurs and doctors, and are backed by some of the world’s best venture capital, including Sequoia Capital India. We believe in rigorous processes and high accountability towards ourselves to deliver the highest quality standard for our patients. As of today, we are live in four markets and are expanding across Asia and India within the next months.
Become part of Asia’s biggest success story in dental care.