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Account Manager Job in Hong Kong
Airwallex , Hong Kong

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Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 23, 2021
Last Date
Jun 23, 2021
Location(s)

Job Description

Who we are:Established in Melbourne in 2015, Airwallex is a global payments fintech transforming the way businesses move and manage money domestically and internationally.In today’s fast-changing digital era, our purpose is to empower businesses of all sizes to grow in their own markets and around the world, and by doing so, contribute to the global economy. With technology at our core, we built a proprietary global financial infrastructure platform to help businesses transact, collect and pay in any foreign currency across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system.In just five years since we were founded, Airwallex has grown to become Australia’s fastest-growing fintech unicorn and a well-funded international technology leader backed by world-leading investors. Our leadership, innovation and scale have been recognised and awarded by leading independent authorities, such as listing in Forbes' Cloud 100 2020, and placing in the Top 50 of KPMG’s Global Fintech100 two years in a row. To support our ambitious growth plans, we’re looking to expand our global teams with smart, driven and passionate individuals who are excited about joining our rocketship and taking on the challenge of a lifetime.
Who we are:Established in Melbourne in 2015, Airwallex is a global payments fintech transforming the way businesses move and manage money domestically and internationally. In today’s fast-changing digital era, our purpose is to empower businesses of all sizes to grow in their own markets and around the world, and by doing so, contribute to the global economy. We are looking for strong talent to join our rapidly expanding team in Europe.With technology at our core, we built a proprietary global financial infrastructure platform to help businesses transact, collect and pay in any foreign currency across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. In just five years since we were founded, Airwallex has grown to become one of the fastest-growing fintech unicorns in the world and a well-funded international technology leader backed by world-leading investors such as Sequoia Capital and DST Global. Our leadership, innovation and scale have been recognised and awarded by leading independent authorities, such as listing in Forbes' Cloud 100 2020, and placing in the Top 50 of KPMG’s Global Fintech100 two years in a row. To support our ambitious growth plans, we’re looking to expand our European teams with smart, driven and passionate individuals who are excited about joining our rocketship and taking on the challenge of a lifetime.
About the role:As an Airwallex Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them.What you will do:
  • Be an advocate for Airwallex and ensure our customer base are utilising their investment in Airwallex
  • Be an advocate for your customer and their voice inside of Airwallex
  • Educate our customers on how to leverage the full range of Airwallex products
  • Build strong relationships with customers and with our internal teams
  • Develop a deep understanding of our customers needs through surveys, reviews, referrals etc
What you will bring:
  • Proven experience in a sales role focused on existing customers
  • Strong verbal and written communication skills in English required
  • Demonstrated experience in delighting customers
  • Natural intelligence, networking skills and problem solving
  • Start-up amp; Fintech experience preferred
  • High education preferred (bachelor’s degree or other)
  • Experience with Salesforce highly regarded

Job Specification

Airwallex

Information Technology and Services - Victoria, Hong Kong