Who we are:Established in Melbourne in 2015, Airwallex is a global payments fintech transforming the way businesses move and manage money domestically and internationally.In today’s fast-changing digital era, our purpose is to empower businesses of all sizes to grow in their own markets and around the world, and by doing so, contribute to the global economy. With technology at our core, we built a proprietary global financial infrastructure platform to help businesses transact, collect and pay in any foreign currency across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system.In just five years since we were founded, Airwallex has grown to become Australia’s fastest-growing fintech unicorn and a well-funded international technology leader backed by world-leading investors. Our leadership, innovation and scale have been recognised and awarded by leading independent authorities, such as listing in Forbes' Cloud 100 2020, and placing in the Top 50 of KPMG’s Global Fintech100 two years in a row. To support our ambitious growth plans, we’re looking to expand our global teams with smart, driven and passionate individuals who are excited about joining our rocketship and taking on the challenge of a lifetime.
About the RolePivot into the digital economy and join a fast-growing, demanding and professional team of brand and communications experts focused on building a global brand and reputation for Airwallex. You bring passion, creativity and outstanding communication skills to help us engage employees, customers, partners, the media, governments and regulators and our larger communities with meaning and impact. Based in London, you will work closely with our EMEA team to support our business growth plans while collaborating internationally to ensure we speak and act with one voice. Join us only if you are ready to be challenged, to create and grow, and to make this your most exciting career step!
What you'll be doing:• Act as an integral part of Airwallex’s global brand and communications team, working to build and implement a wide-ranging strategy for the EMEA business;
• Deepen engagement with key stakeholders, internally and externally to build Airwallex’s brand and reputation in EMEA;
• Fulfil all press office duties for the EMEA region: - Own local and international media relationships, creating a strong network of contacts at top-tier, national and trade publications and securing regular coverage across online, print and broadcast media; - Prepare and distribute compelling press releases and business updates - Draft other content aimed at engaging target media, such as op-eds - Handle incoming media enquiries in an effective and timely manner - Set up necessary journalist interviews with management team - Monitor media coverage and circulate, as required
• Develop and maintain consistent, region-specific key messages, to enhance global messaging;
• Create innovative and engaging content for owned communication channels, including the website, social media, and other platforms;
• Manage our regional PR agency, as necessary, to support on key activities, such as media engagement, content creation, event organisation, among others;
• Collaborate with Airwallex’s local and global brand amp; communications,to align activities aimed at raising the company’s business profile, as well as with the marketing teams aimed at generating leads for inbound sales;
• Coordinate the company’s participation in events and conferences across the EMEA region, primarily targeted at building our profile and connecting with our target customers in SME and Enterprise;
• Build out internal communications capabilities in EMEA, liaising with HR and other relevant stakeholders to create a unified approach to employee engagement;
• Provide spokesperson training for internal stakeholders involved in external relations;
• Create and own comprehensive crisis management plan, in collaboration with global colleagues across departments;What you'll bring
- Bachelor’s degree (B.S./B.A.) in communications, journalism, business and marketing, or other relevant discipline;
- Substantial experience of PR/content/communications either in-house or agency, including leadership roles;
- Experience of driving media relations activities, with constructive working relationships with journalists at International, trade and local media outlets, across financial, business and technology beats
- Exceptional written and verbal communication ability in English; other languages would be an advantage;
- Strong teamwork and collaboration skills, proactive, self-initiated, innovative, and enjoys challenges;
- High level of flexibility to cope in a fast-paced environment;
- Strong media relations and issues management capabilities;
- Exhibit high-degree of professional objectivity and awareness, executive maturity