IT Support Engineer (HK)
Crypto.com, Hong Kong
Job Description
Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have CCSS Level 3, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Hong Kong with a 2700+ strong team globally. For more information, please visit www.crypto.com.
Key responsibilities include:
- Assist in our security administration activities including but not limited to user provisioning, access control, endpoint management, threat prevention and networking maintenance
- Develop and implement access control workflows
- Handle enquiries from internal users
Requirements
Skills amp; experiences required
- General IT operations experience including but not limited to Workstation Maintenance, Routine Backup and Restoration, User Account Provisioning and Helpdesk Services will be an advantage
- Holders of network and/or security related certifications/qualifications will be an advantage (CCNA, AWS-CP, etc)
- Minimum 1-3 years of hands-on IT experience in a fast paced working environment
You are also expected to
- Demonstrate a strong commitment to personal learning and development
- Detail minded with an analytical mindset
- Experience in Physical Office setup will be an advantage
- Good communication skills with an ability to explain complex technical issues to non-technical business users
- Proficiency in both spoken and written English
Benefits
- We offer an attractive compensation package working in a cutting-edge field of combining cryptocurrency and financial services.
- Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you.
- You get to work in a very dynamic environment and be part of an international team.
- Flexible working