UX Writer - Remote
Inspectorio, Hong Kong
Job Description
ABOUT US
Inspectorio is a cloud-based SaaS solution focused on creating a dynamic and risk-assessment based Quality and Compliance program with the goal of generating more sustainable and transparent supply chains. Our network is a one-stop-shop platform where all key stakeholders in the production process can connect to execute, monitor, and report on Quality and Compliance activities.
Our products provide digitization, automation, transparency, and traceability, with a strong focus on advanced analytics amp; Machine Learning. This enables us to leverage customer data for predictive insights and dynamic risk-based interventions.
Founded in 2016, Inspectorio set out to revolutionize the supply chain industry. Today, we work with many of the world’s leading brands and retailers, and over thousands of vendor and factory organizations across the globe to bring unparalleled levels of visibility, transparency, and accuracy to their quality, sustainability, and compliance initiatives!
JOB SUMMARY
We are searching for a UX writer with the knowledge, skills, experience and passion to design conversations that our users will love. As a crucial part of the product design team, you will ensure we communicate clearly, efficiently and pleasantly with the people who use our products, through a variety of interfaces and channels.
RESPONSIBILITIES
- Partner with our designers, product managers, product owners and engineers to deliver compelling content and communications involving text
- Write clear and concise content across multiple touch points, including UI elements such as page copy, labels, navigation, headings and notifications, along with other elements such as emails, in-product help and product tours
- Lead and own UX writing / re-writing projects and initiatives across the entire product development lifecycle.
- Adopt and evangelize a user-first mindset and ensure that usability and conversational design are at the heart of our in-product communications
- Provide input on all elements that require a content strategy perspective throughout the product design and development process
- Influence decisions to improve the overall content experience and ensure consistency across platforms
- Be effective at managing your own time and work efficiently in parallel on different projects and/or products.
- Drive consensus across teams and advocate for content solutions that balance the needs of our different personas and our business goals
- Help people who use Inspectorio feel welcome, understood, assisted and empowered, carefully considering tone, and keeping consistent with our EACH values and our mission
- Develop content frameworks, product narratives, and other deliverables that explain your recommendations and help people understand the practice of content strategy
- Work with other UX designers to understand, maintain and evolve voice and tone guidelines and help evangelize those resources across the company
- Approach all of your work with a global mindset, advocating for designs and language that internationalize well
- Work with our translations team to improve quality
- Share your work with other UX team members, provide feedback on their work, and contribute to the team through mentoring, onboarding, or recruiting
REQUIREMENTS
- 5+ years professional writing experience, including previous UX writing experience
- Experience writing content for web-based and/or mobile products (not just websites)
- Experience writing emails, landing pages, or editorial content
- Proven ability to collaborate successfully with cross-functional partners
- Proven ability to articulate content strategy decisions
- Ability to work independently in a fast-paced environment
- Experience writing for a SAAS product is a plus
- Portfolio of UX writing and other samples
COMPETENCIES
- Excellent writing and editing skills
- Interaction design skills a plus
- Good understanding of layout and typography
- Working knowledge of front-end coding frameworks (HTML, CSS, JS) a plus
- Excellent spoken and written English, and excellent communication skills
- Passionate about UX writing and continual improvement.
- Dedicated to delivering to the team’s goals in a realistic time frame
- Always excited to articulate and discuss your writing decisions.
Why it would be awesome to work with us
PERKS
Competitive Salary
At Inspectorio, we only work with the best of the best. That’s why, if we invite you to join us, it’s because we recognize your amazing skills, value, and potential. It probabl