Operations Support Officer (Merchant Services)
Konew FinTech Corporation Limited, Hong Kong

• Monitor daily trade settlement, daily transactions matching report and unsettled deals
• Assist in reviewing the merchant account opening, KYC/AML documents
• Work with internal and external stakeholders on daily operation matters
• Provide support to operations team, including all-round office administration and contract preparation
• Assist in manipulating data and preparing sales reports and presentation for management review
• Work with external marketing teams on data-driven joint promotions
• Manage, facilitate and support new project in accordance to management directive
• Liaise with various internal parties and participate in UAT for system enhancement
• Support any ad-hoc projects as assigned by superior

Requirements

• Higher Diploma / Associate Degree or above in any discipline, or equivalent
• Minimum 1 year working experience in transaction monitoring / merchant service support / customer service in banking / financial service industry
• Relevant KYC amp; AML knowledge gained in a dynamic banking / financial service environment is an advantage
• Able to manage multi-tasking and commit to meet deadlines
• Proactive, detail-minded and commit to the job
• Excellent communication and interpersonal skills
• Proficiency in MS Office including Excel, Word and PowerPoint
• Proficiency in both English and Chinese
• Candidate with less experience will be considered as junior position
• Immediate available is highly preferred

Benefits

• Discretionary Year-end Performance Bonus
• Attendance Bonus
• Medical Insurance
• 5-day Work Week
• Public Holiday
• Birthday Leave
• Anniversary Leave
• Study Leave

Job Rewards and Benefits