About hi
hi is leveraging blockchain technology to build the world’s most user-friendly and functional crypto amp; fiat app. The app combines the functionality of a crypto exchange with a next-generation digital banking platform, providing members with an all-in-one service for savings, investments, payments, and lifestyle benefits. 3.5 million people from 190+ markets have signed up for hi and the hi App has been downloaded over 1.7 million times.
hi’s Co-founder is Sean Rach, former CMO of Crypto.com, and we have 120+ employees in offices across Asia and Europe.
Engage with us on Telegram, Twitter, Instagram, LinkedIn, or our website - hi.com.
Job Description
We are looking for a talented UX Writer to help with our global expansion. Please note that the specified location is only for reference, the role can be performed elsewhere.
About the Role
As a UX Writer you’ll be responsible for developing and implementing a consistent, ownable and navigable language and narrative system across hi product channels. You’ll show deep consideration for user needs and interactions, paving a clear pathway for them to locate and engage with the information they require across touchpoints.
Responsibilities
- Help define the narrative strategy, interface development, and language systems across all of hi’s products, starting with a focus on mobile apps.
- Write English UX copy for new consumer-facing features and products.
- Identify opportunities to improve and simplify language already in use.
- Work closely with UX and UI designers to improve product user-flows overall.
- Contribute proactively to developing a workflow and process that ensures the highest quality of language outputs across channels.
- Show empathy and understanding for localisation requirements (hi already exists in 16 languages).
- Develop UX writing artifacts and guidelines such as product tone, language, tense and narrative.
Requirements
- We’d like to see a portfolio that showcases your best work
- Understanding of fintech (ideally crypto or exchange) products and experiences
- Experience building a UX writing strategy that connects with business objectives
- Knowledge of SEO, content marketing
- Excellent communication skills, planning, and a strict attention to detail
- Experience in data analytics is an advantage
Benefits
What can you expect from us?
- An attractive compensation package.
- You will work in a dynamic environment that allows you to work either from the office or from home, as part of a functional remote-team.
- Responsibility from the get-go, and the creative license to take our product to the next level.