Napier’s mission is to become the recognized leader in ‘Intelligent Compliance’ software for all regulated industries. We will achieve this through delivery of a best in class AML solution. Napier is currently Great Place To Work 2021 certified and has been ranked #4 Best Workplace in Tech (small organisations) 2020.
Napier is a new breed of financial crime compliance technology specialist. Our AI enhanced platform Napier Continuum transforms compliance from legal obligation to competitive edge. We’ve distilled our experience working in and learning from the world’s leading financial institutions to deliver adaptable solutions that moves AML operations from reactive to proactive, noisy to focused, and manual to automated.
Napier's Pre-Sales/Tech-Sales Consulting Team is at the forefront of our company's success and growth strategy as it works collaboratively with prospective clients to identify current opportunities and challenges, develop knowledge and understanding of our solution and determine how to leverage it for their business.
The Pre Sales team works closely with our Global Sales Team who identify potential opportunities and we then provide the detailed business and technical support throughout the sales cycle. Similarly, we work closely with our product team identifying gaps and opportunities directly contributing to the product roadmap and our future success.
This is a client-facing role so you will have to build relationships and act as the first point of contact with the client’s stakeholders and subject matter experts. The role requires absolute professionalism in advising clients and guiding them through the multi-faceted change process to deliver early and continuous value to their organisations.
Core Responsibilities:
For each prospect engagement you will work alongside the sales team and other internal stakeholders including the regulatory team, professional services, and a technical team to guide the client through the following key tasks:
- Ensure that the Napier application is presented in the best light with new and existing customers
- Deliver product demos to demonstrate how Napier can help them deliver meaningful and rapid improvements in their organization. This includes demo preparation, delivery and following up questions
- Understand client challenges and develop appropriate solutions necessary to win new business
- Lead and conduct onsite engagements to understand customer processes, requirements and facilitate architecture / solution discussions.
- Work with prospective clients to align their tactical and strategic challenges through implementing the Napier product across their organisation
- Proactively scope the functional and technical requirements to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the Napier.
- Maintain and expand working knowledge of the Napier product. Provide feedback to the product organization on possible enhancements.
- In conjunction with Sales Ops Support complete RFx documents on behalf of the company
- Use knowledge of competitive solutions to help the sales organization propose the most optimal solution for the customer
- Ensures that sales, product and professional services organizations are properly aligned to achieve client and sales objectives.
- Build strong relationships within the project team, client teams and internal Product Management team
- Keep abreast of product, regulatory and industry changes.
Requirements
- Excellent Client Facing Skills with the ability to Own the Room. Soft Skills include Communication, Co-ordination, and Negotiation
- Natural leader looking to ensure a positive outcome for the organization
- Understands business goals and market perceptions and how the Client Solutions team impacts both.
- Seeker of information (internal and external) to help drive the right approach to lead to the right outcomes.
- Knowledge on organization offerings with a strong focus on attention to detail.
- It is an advantage to have worked in the Financial Services industry or a software company in a different industry, but neither are mandatory.
- Some broad knowledge of SaaS/hosting/web technologies and API/file based integration approach would be advantageous
- We are looking to hire people who are passionate about using our technology to solve customer problems. If you are self-motivated, detail-oriented and have the confidence to communicate your ideas both verbally and in writing then you should talk to us. It could be that a new exciting chapter in your career awaits.
- Previous experience in the consulting industry would be highly favourable.
Benefits